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Sunday, September 25, 2022

In a first, ‘fake call centers’ busted in Kashmir; 23 arrested

Police in Indian-administered Kashmir on Wednesday claimed to have busted three fake call centers and arrested 23 people during raids.

The police said the accused duped people by impersonating as executives of e-commerce companies.

In a statement issued in Srinagar, the police said its cyber wing “received information through reliable sources that some fake call centres are running in Kashmir”. “During the course of investigation, it came to fore that some individuals are impersonating as executives of multi-national companies under garb of bogus international call centres and are duping innocent citizens by offering them technical support and solutions to their software problems.”

“These fake call centre executives were making cold calls, and send e-mails, pop-ups on computer screens of the victims and used to take remote access of their computers and infect their systems with malware, thus starting extorting money from them in return for help by impersonating as technical support,” the police said. 

The accused would also make use of electronic signatures of the victims for their illegal financial gains. 

“These fake call centres would mostly call foreign nationals and demand their financial and bank details,” the police said.

The accused people were working round the clock in order to target foreign nationals. 

These fake call centres have been identified as are Secure Tech Rangreth Srinagar, YSS Micro Technologies Rangreth and Vertex Technology, Karfalli Mohalla Srinagar.

Police constituted several teams in collaboration and conducted multiple raids in Rangreth, Karfali Mohalla Habbakadal and Natipora areas of Srinagar. 

“During these raids 23 accused persons involved in running of these illegal fake call centres were arrested,” the police said.

Fake call centres have become a full-fledged business in India with each unit earning between ₹5-20 lakhs per day, depending upon the size of their set-up. 

The police said the investigation in these cases is in full swing.

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